Nashville, Tennessee

Being far away
doesn't mean being in the dark.

Weekly, unannounced advocacy visits to your parent's nursing home, assisted living, or memory care community, with a written report and direct access to me, so you always know what's actually going on, wherever you're calling in from.

Start a conversation See how it works

Recent check-ins, never on a schedule

What changes

Distance shouldn't mean uncertainty.

What the facility offers

A scheduled update

A phone call at a set time. A summary at the care conference. Useful, but planned, which means it's the version that was ready for you, not necessarily the full picture of an ordinary Tuesday.

With Proxy Family

An honest, unscheduled look

I show up unannounced, on no fixed pattern, and tell you what I actually see, because I spent years on the other side of that table and know exactly what to look for.

How it works

01 · Weekly

The unannounced visit

I check in on your person at a different day and time each week, deliberately unpredictable, so what I see is what's really happening, not what's prepared for a visit.

02 · After each visit

A written report

How they seemed. Whether they were cared for the way you would want. Anything that felt off. I put it into words and send it to you, so you know how your person is actually doing, without having to ask.

03 · Anytime

Direct access to me

Call me when something feels off or you just want to know what's normal. I respond same-day, always, because I only work with five families, and that's on purpose.

Where I stand

I work for you. Only you.

No facility relationships

I don't take referral fees

I'm not paid by, affiliated with, or beholden to any facility. My only loyalty is to your family.

Christine, founder of Proxy Family

Christine Hyde

I know these communities from the inside out.

Before this, I worked as a Licensed Nursing Home Administrator, managing assisted living and memory care communities. I watched families get the sanitized version. And over and over, I watched that the residents who were visited most were the residents who got helped most.

I started Proxy Family because I got tired of wishing I could just tell families what was actually going on. You don't have to figure this out alone, and neither does your person.

What you get is someone who actually knows the ins and outs of these facilities, squarely in your family's corner.

Licensed Nursing Home Administrator Based in Nashville

Pricing

Retainers are $795/month: weekly unannounced visits, written reports, and an expert on the phone whenever you have a question, all included. One consistent person who knows your parent, watching out and advocating for them.

Common questions

What does Proxy Family actually do?

Proxy Family provides weekly, unannounced advocacy visits to a resident in a Nashville-area nursing home, assisted living community, or memory care facility, on behalf of a family who can't visit regularly in person. After each visit, you get a written report, plus direct phone access whenever you have a question.

Do you work with nursing homes, assisted living, or memory care specifically?

All three. Whether your parent is in a skilled nursing facility, an assisted living community, or a memory care unit, the same weekly, unannounced visit and reporting process applies, adjusted to what matters most in that setting.

How much does it cost?

Retainers are $795 per month, which includes weekly unannounced visits, written reports after each visit, and phone access whenever you have a question.

I live out of state. Can I still hire someone to check on my parent in Nashville?

Yes. Most families who work with Proxy Family live out of state. The service exists specifically for families who can't visit in person regularly, wherever you're located.

Are visits really unannounced?

Yes, on purpose. Visits happen on no fixed schedule, at different days and times each week, so what's seen reflects an ordinary day, not one prepared for a visit. Facilities cannot restrict a resident's chosen visitors to scheduled or announced visits.

Does Proxy Family have any relationship with the facilities?

No. Proxy Family is not paid by, affiliated with, or beholden to any facility. The only loyalty is to the family.

How is this different from a geriatric care manager?

A geriatric care manager typically handles broader case management and planning. Proxy Family is a lighter-touch, higher-frequency service focused specifically on weekly, in-person, unannounced presence, and often works well alongside a care manager rather than replacing one.

What happens if a problem is found during a visit?

Smaller issues are raised directly with staff during the visit itself. Anything more significant is reported to the family right away, with a clear recommendation on next steps.

Who runs Proxy Family?

Christine Hyde, a Licensed Nursing Home Administrator based in Nashville, Tennessee, who spent years managing assisted living and memory care communities before starting Proxy Family.

How do I get started?

Reach out through the contact form below. A short conversation is enough to talk through the situation and get set up.

Get in touch

Tell me about your person.