Nashville, Tennessee

Nursing Home Advocate in Nashville

A local advocate for your parent
when you can't be there.

Unannounced advocacy visits, six times a month, to your parent's nursing home, assisted living, or memory care community, with a written report and direct access to me, so you always know what's actually going on, wherever you're calling in from.

Tell Me About Your Person See how it works

Recent check-ins, never on a schedule

What changes

Distance shouldn't mean uncertainty.

What the facility offers

A scheduled update

A phone call at a set time. A summary at the care conference. Useful, but planned, which means it's the version that was ready for you, not necessarily the full picture of an ordinary Tuesday.

With Proxy Family

An honest, unscheduled look

I show up unannounced, on no fixed pattern, and tell you what I actually see, because I spent years on the other side of that table and know exactly what to look for.

How it works

01 · 6x a Month

The unannounced visit

I check in on your person about six times a month, on different days and times, deliberately unpredictable, so what I see is what's really happening, not what's prepared for a visit.

02 · After each visit

A written report

How they seemed. Whether they were cared for the way you would want. Anything that felt off. I put it into words and send it to you, so you know how your person is actually doing, without having to ask.

03 · Anytime

Direct access to me

Call or text me anytime, day or night, when something feels off or you just want to know what's normal. I only work with five families, and that's on purpose, so it's always actually me who answers.

Not ready for an ongoing retainer? One-time options are available too →

Where I stand

I work for you. Only you.

No facility relationships

I don't take referral fees

I'm not paid by, affiliated with, or beholden to any facility. My only loyalty is to your family. My fiduciary responsibility is to you.

Christine, founder of Proxy Family

Christine Hyde

I know these communities from the inside out.

Before this, I worked as a Licensed Nursing Home Administrator, managing assisted living and memory care communities. I watched families get the sanitized version. And over and over, I watched that the residents who were visited most were the residents who got helped most.

I started Proxy Family because I got tired of wishing I could just tell families what was actually going on. You don't have to figure this out alone, and neither does your person.

What you get is someone who actually knows the ins and outs of these facilities, squarely in your family's corner.

Licensed Nursing Home Administrator Based in Nashville

What families are saying

"Christine is an amazing advocate for nursing home residents and families. It's clear that she genuinely cares about the well-being, dignity, and quality of care of the residents. Her extensive knowledge of nursing home operations has helped me navigate care for my family members. She has been especially helpful in explaining the challenges that my grandpa experienced as he developed dementia and in guiding me on how to best advocate for his care."

— Kylie M., Yelp Review

"Christine truly has a passion for helping families navigate care for their loved ones and making sure that those in nursing homes are receiving the best possible care. She has experience ranging from bedside care to nursing home management, and she has always been a wonderful resource for me while navigating care for my grandparents. Christine truly changed the way I've viewed this transition, and she's really set my worries straight. I'm beyond grateful to have her in my corner."

— Abigail H., Yelp Review

"My elderly brother-in-law lives in Nashville, his only family lives out of state. He was hospitalized suddenly and was going to be released to a nursing home for rehab. We didn't have a clue which were good ones and which weren't. We were handed a list and asked to make the decision quickly, within a day. All we had to go on were ratings and online reviews. Christine was a life saver. She took the time to look over our list and tell us which were good facilities and which weren't. When he was accepted to our first choice it was such a relief. She gave us peace of mind, I can't thank her enough."

— Hilda S., Nashville

"Christine has given me such peace of mind about my family member's care and I trust her to tell the truth. I would recommend her services to anyone with family in senior living."

— Ryan Vargo, Google Review

Read more reviews on Yelp →

Pricing

Retainers are $795/month: unannounced visits six times a month, written reports, and 24/7 phone and text access to an expert whenever you have a question, all included. One consistent person who knows your parent, watching out and advocating for them.

Not ready for an ongoing retainer?

One-time · $250

Facility Placement Review

Considering a specific nursing home, assisted living, or memory care community, or want a second opinion on where your parent already lives? I'll evaluate the facility directly and give you an honest, expert assessment of its fit and quality.

Learn more →

One-time · $400

Single-Issue Consultation

Have one specific concern, an incident, a change you've noticed, a conversation that didn't sit right? This includes a visit to the facility to look into it directly, plus a phone call to walk through what I found and what I'd recommend.

Learn more →

Common questions

What does Proxy Family actually do?

Proxy Family provides unannounced advocacy visits, six times a month, to a resident in a Nashville-area nursing home, assisted living community, or memory care facility, on behalf of a family who can't visit regularly in person. After each visit, you get a written report, plus 24/7 phone and text access whenever you have a question.

Do you work with nursing homes, assisted living, or memory care specifically?

All three. Whether your parent is in a skilled nursing facility, an assisted living community, or a memory care unit, the same unannounced visit and reporting process, six times a month, applies, adjusted to what matters most in that setting.

How much does it cost?

Retainers are $795 per month, which includes unannounced visits six times a month, written reports after each visit, and 24/7 phone and text access whenever you have a question.

I live out of state. Can I still hire someone to check on my parent in Nashville?

Yes. Most families who work with Proxy Family live out of state. The service exists specifically for families who can't visit in person regularly, wherever you're located.

Are visits really unannounced?

Yes, on purpose. Visits happen on no fixed schedule, at different days and times, roughly six times a month, so what's seen reflects an ordinary day, not one prepared for a visit. Facilities cannot restrict a resident's chosen visitors to scheduled or announced visits.

Does Proxy Family have any relationship with the facilities?

No. Proxy Family is not paid by, affiliated with, or beholden to any facility. The only loyalty is to the family.

How is this different from a geriatric care manager?

A geriatric care manager typically handles broader case management and planning. Proxy Family is a lighter-touch, higher-frequency service focused specifically on frequent, in-person, unannounced presence, six times a month, and often works well alongside a care manager rather than replacing one.

What happens if a problem is found during a visit?

Smaller issues are raised directly with staff during the visit itself. Anything more significant is reported to the family right away, with a clear recommendation on next steps.

Who runs Proxy Family?

Christine Hyde, a Licensed Nursing Home Administrator based in Nashville, Tennessee, who spent years managing assisted living and memory care communities before starting Proxy Family.

Do I have to commit to a monthly retainer?

No. A Facility Placement Review ($250) is available if you want an expert evaluation of a specific community, and a Single-Issue Consultation ($400, including a facility visit and a phone call) is available if you have one particular concern you'd like looked into.

How do I get started?

Reach out through the contact form below. A short conversation is enough to talk through the situation and get set up.

More questions? See the full Nashville Caregiver FAQ →

Get in touch

Tell me about your person.

Prefer to talk? Call or text (703) 867-0540, anytime.